Bento Support

A native image-board reader for iPhone and iPad. Add the servers you use, then browse, search and save from them. Bento Sync is optional.

Report a bug

Open Settings → Data & Info → Report a Bug. Bento prepares an email to support@bentoapp.net with your device model, iOS or iPadOS version, app version and build, language, region and time zone. You can add a message and a screenshot, and review everything before sending.

Describe what happened, what you expected and the steps to reproduce it. Remove private information from screenshots. Passwords, API keys, account data and browsing history are not automatically included.

If Apple Mail is not configured, use “Share Report…” with another email app and send it to the address above. If your installed version does not yet have “Report a Bug”, email us directly; your app version is under Data & Info.

Common questions

How do I add a server? Open Settings → Boorus and add your site's address. Some servers require a username, API key or password. Use the credentials provided by that site.
Do I need a Bento account? No. An account enables Bento Sync and social features. The servers you browse may separately require their own accounts.
Why are posts missing? Check Safe Mode, your blacklist and search filters. Safe Mode is on by default. Turning it off requires confirming you are at least 18. Filtering depends on the source's ratings and is not a guarantee that every post is classified correctly.
Why does a server fail to load? Check its address and login details, then try its website. The site may be unavailable, rate-limiting requests or asking for a Cloudflare check. Never email us your password or API key.
How do I refresh sync? When signed in, open Settings → Data & Info → Bento Sync → Sync Now. That section also shows sync errors. Downloads stay on the device.
How do background updates work? Enable “Check for new posts” in Data & Info if available for your account. Bento's server uses your saved booru logins to check followed tags and saved pools. Notification permissions and device settings affect delivery.
How do I free space? Data & Info → Clear Image Cache removes cached images. Manage saved downloads separately; clearing the cache does not delete your Bento account.
How do I delete my account? Open Settings, tap your profile at the top, then choose Delete Account. Signing out or deleting the app does not delete your server account. Contact support if you cannot sign in.
What if I lose my encryption recovery phrase? Keep it somewhere safe. Support cannot decrypt your private messages or recover encrypted content without the necessary keys.

Report abuse or a privacy issue

Use Report on a profile, message or shared collection, and block users you do not want to hear from. Reporting encrypted content discloses the selected evidence to moderation. Abuse reports are reviewed within 24 hours. For content hosted by a third-party image board, contact that site's operator as well.

For support, account access, privacy requests or security issues, email support@bentoapp.net. Please do not attach credentials or exploit other users' accounts when reporting a security issue.